Privacy Policy

1. Overview

Shaoxing Dongchi Textile Co., Ltd. ("Dongchi" or "we") respects your privacy. This policy explains how we handle information when you browse our company showcase, download catalogues or contact us through online forms.

If you do not agree with this policy, please discontinue using the site. Continued access signifies that you understand and accept our practices described below.

2. Information We Collect

We collect only the information needed to respond to legitimate business enquiries and maintain the security of the site.

• Contact details that you supply, such as name, role, company, email address, phone number and preferred market.
• Enquiry information including product interests, specification requirements, project timelines and messages submitted through forms or email.
• Usage data captured automatically, such as anonymised device identifiers, browser type, referring pages and aggregate traffic statistics.
• Cookie data and similar technologies that remember language preferences and help us understand how visitors engage with the site.

3. How We Use Information

We process personal information on the basis of legitimate interest in serving business customers and maintaining our online presence.

• Replying to enquiries, sending requested catalogues and arranging meetings or factory visits.
• Preparing quotations, sample shipments or follow-up communication related to your textile projects.
• Improving site navigation, language options and content relevance based on aggregated analytics.
• Protecting the security of our systems, preventing spam submissions and complying with legal requirements.

4. How We Share Information

We never sell your information. We share data only when necessary for business operations or when legally required.

• Trusted service providers that support email delivery, website hosting, analytics or IT security under confidentiality obligations.
• Logistics partners, certification bodies or consultants assisting with sampling, testing or trade procedures at your request.
• Government authorities or regulators when disclosure is required to comply with applicable laws or to protect our rights.

5. Data Retention and Security

We retain enquiry records only for as long as necessary to respond to you, manage our sales pipeline and meet applicable legal or tax requirements.

Technical and organisational safeguards, including access controls, encrypted transit and staff confidentiality agreements, help protect your information from unauthorised access.

6. Your Choices

You may contact us at any time to exercise the following rights, subject to local law.

• Request access to, or a copy of, the contact information you previously provided.
• Ask us to correct or update inaccurate details.
• Request deletion of enquiry records we no longer need to retain for legitimate business or legal reasons.
• Withdraw consent to marketing communications and unsubscribe from newsletters.

7. International Visitors

Our servers are located in China. If you are visiting from another jurisdiction, you acknowledge that your information may be transferred to, stored in or processed within China and other countries where our trusted partners operate.

8. Updates to This Policy

We may revise this policy to reflect new regulatory guidance or changes to our communication channels. Updates will appear on this page with a revised effective date; significant updates may also be communicated by email or site notice.

Privacy Contact

For privacy questions or to exercise your rights, please reach out:

• Email: dongchitex@gmail.com
• Address: Dongchi Industrial Park, Qianqing, Keqiao District, Shaoxing, Zhejiang, China